Frequently Asked Question

  • Can we get your free samples?

    Yes. we will provide free samples for your testing, but the shipping cost is on buyer’s account.

  • Can we print our own logo on bottles?

    Yes. we can print your logo on bottles by silk screen printing, hot stamping or label printing.

  • How long is the lead time from order to the delivery?

    • Stock items: in 3 working days
    • Customized items with logo printing: 25~45 working days
  • What is the minimum order quantity of your standard color?

    • Spray Bottle/ Lotion Bottle: 500 sets ~5,000 sets
    • Roll On Bottle: 250 sets ~3,000 sets
    • Cream Jar: 250 sets~ 4,000 sets
    • Mist Sprayer: 1500 pcs
  • What is the minimum order quantity of customized color?

    • Injection Color: 5,000pcs - 30,000pcs
    • Logo Printing: 2,000pcs - 3,000pcs
  • What are the available payment methods?

    We provides Telegraphic Transfer (T/T) and PayPal. We can also accept the payment through Alibaba online trade assurance order.

  • What are the available shipping methods?

    • Air Freight: Ideal for customers who need fast and secure delivery.
    • Sea Freight: A Cost-Effective option for bulk transportation. Best for large-volume shipments over long distances
    • Express Shipping: Quick and convenient. Perfect for small, time-sensitive shipments
  • What are the available shipping terms?

    • EXW (Ex-Works): The buyer arranges pickup from our factory and handles all transportation responsibilities.
    • FOB (Free On Board): We cover shipping cost from our factory to loading on board vessel; the buyer takes over transportation and insurance from that point.
    • CIF (Cost, Insurance, and Freight): We cover shipping and insurance cost from our factory to the destination port; the buyer handles the remaining transportation
    • C&F (Cost and Freight): We cover shipping to the destination port; the buyer handles insurance and the remaining transport costs.
    • DAP (Delivered at Place): We handle transportation to the buyer’s specified location; the buyer is responsible for import clearance and duties.